Bluefly Reviews
2.2
/5.0
45 customer reviews
5
12
4
0
3
3
2
1
1
29
27 %
reviewers recommend
Bluefly
Bluefly, known for its designer clothing and accessories, is rated 2.2 out of 5. The rating reflects how fashion-conscious shoppers and bargain hunters view their experience with Bluefly. Reviews of Bluefly are verified before publication.
How would you rate Bluefly?
45 Reviews on Bluefly
by Sophie P591
Boot disaster
They arrived in a dirty old box. Worse yet, one boot was 8.5 and the other way 6.5. And they were both LEFT boots. Contacted customer service and they want me to pay restock fee and shipping for the return. The boots were cheap, so I'm not going to bother spending another 40! Horrible way to run a business
0
0
by Nina F624
$20 return fee!
0
0
by Isaac Carter
I am satisfied with my purchase
I am satisfied with my purchase
0
0
by Erin
Worst customer service ever!!!!
0
0
by Danielle R.
Would give 0 stars if I could- STAY AWAY!
0
0
by Gertrude H.
Horrible customer service
Via email to address my problem the response from customer service was there is nothing can be done to my order and now I lost my money since my order will never get to me
0
0
by Marshall389
Horrific customer service
0
0
by Reed498
Ordered an Off-White carry on luggage
0
0
by Black455
Thank you bluefly for being the most…
0
0
by Lawrence297
Excellent Service
0
0
Bluefly Q&A
Q:
After reading all the negative reviews, why should I trust? Part of me wants to take a chance, but I don't want to "loose" money.
Answer This Question
Q:
Are your designers authentic
Bluefly is not an authorized retailer and I have personally received knockoff designers items from Bluefly in the past (and never been refunded due to dishonest business practices). Do not purchase high-end designer goods from this retailer as they do not guarantee authenticity.
by Steven Holland - February 04, 2019
0
0
Are All the designers authentic? Please Advise
by Leah291 - April 17, 2018
0
0
Answer This Question
Q:
Are all shoes authentic? And brand new?
They are absolutely not authentic. Do not purchase shoes from this retailer.
by Alice P. - February 04, 2019
0
0
Answer This Question
Q:
How do I know if an item is new, used etc? It does not state under details for several of your designer handbags? This is important information.
Answer This Question
Q:
I'm going to buy a Fendi bag on your web. The bag indicated is the final sale - no return or exchange. If the bag is faked or damaged, could i return it back?
Cam, I have personally received a fake item from Bluefly. When I sent it to be "authenticated" (a service that Bluefly provides according to its website and according to the customer service representative I spoke with), it was returned to me--with no certificate of authenticity, no paperwork, and no explanation. In short, the Bluefly rep's statement above that "Bluefly does not sell fake goods" is a blatant lie. I will never purchase from this retailer again.
by Claire217 - February 04, 2019
0
0
Answer This Question
